FAQs

Registration

How do I register?

The premium service Wirecard Checkout Portal mPOS is available for new and existing Checkout Portal customers. New customers can choose this service through our configurator. Existing customers can register directly through their dashboard. Registration requires no additional documents. After your registration is complete and we have received your payment for the card reader, we will ship your card reader. Combined with the free Wirecard Checkout Portal mPOS app you can immediately accept card payments.

When will I receive my card reader?

We will dispatch your card reader as soon as your registration with Wirecard Checkout Portal mPOS has been confirmed. If you do not receive your card reader within one week of registering, please contact our support team.

When will I receive the invoice for my card reader?

You will receive the invoice at the same time as your card reader.

How can I pay for the card reader?

You can pay for the card reader on your dashboard via credit card. To do so, please select the appropriate card reader, accept the terms and conditions and click ‘Buy now’. Then a window will open where you can enter your credit card information.